Usacomplaints.com » Traveling & Tourism » Complaint / Review: Festiva Resorts - Will not refund my money after they cancelled due to overbooking. #479545

Complaint / Review
Festiva Resorts
Will not refund my money after they cancelled due to "overbooking"

We arranged per week "festiva vacation" for that Peppertree Atlantic Beach. It had been a by which you'd to take some time share visit from the second-day of one's appearance. We possess a period share in a platinum top RCI resort in Hilton Head, which means this wasn't a large trouble for all of US. Nevertheless, Festiva approached me 4 times before my prepared vactaion (on wednesday morning), and mentioned they had "accidentally overbooked". They desired to have me to alter months. I'm not able to do this, when I need to preapare nicely ahead of time to set up time-off from my medical office. The following thing-they needed me to complete is alter hotels. Nevertheless, they didn't have something to provide within the outer banks region. They might provide me orlando or perhaps a resort 3 kilometers in the beach in Myrtle Beach. It was not possible for all of US, once we were touring thru Raleigh to prevent for household, and also you can't do this to visit possibly places. Plus - I shouldnt need to move someplace I've no need to proceed simply because they all messed up!

I asked to get a reimbursement, and also the guy mentioned he'd need to request his boss. WHY do you want to request boss to offer me a reimbursement on anything their organization is not able to supply? Anyhow, he ultimately stated that this have been ok'ed, and he acquired by card data to use the reimbursement.

Which was June 16th - 2 5 months before. I STILL HAVEN'T GOTTEN MY MONEY! Somebody in the Asheville workplace - Jessie someone - named me the next 2 nights to express " these were attempting to perform anything out and had a need to examine my reimbursement" I've named him and quit messages 6 times. A week ago, I eventually got to consult with another person, and he or she stated that I'd need to consult with Jessie. I informed her I'd left him recurring communications and he'd not contact me back. She subsequently stated he'd, and that I requested when? She said I don't understand. I then stated, "could it be from the end-of business-day today?" and SHE HUNG ON ME

I've called again today, and quit more communications - this time around to get a Julia Shirley within the money division.

That Is completely absurd!!! I've approached an attorney, my nearby state consultant, and also the regional information place of Asheville to operate a tale with this fradulent business. I've quite a long time buddy that occurs to work with this stop, and he'll place me in touch with the writer that addresses their "fraud exposed"tales.

Easily don't get my money-back within the next couple of days, it's likely to get REALLY unpleasant.


Offender: Festiva Resorts

Country: USA   State: North Carolina   City: Asheville
Site:

Category: Traveling & Tourism

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