Usacomplaints.com » Real Estate » Complaint / Review: Festiva Resorts - A THOROUGHLY disgusted owne. #753150

Complaint / Review
Festiva Resorts
A THOROUGHLY disgusted owne

I delivered the next notice towards the Festiva Board today:

To whoever is listening (or cheating to become),

We've been homeowners since 1990. First through Peppertree, subsequently Fairfield, subsequently Wyndham, then Equivest and today the best problem of — Festiva. Do I seem ashamed??? You've no idea.

We changed in the fixed-week intend to the factors strategy once the organization was offered to Equivest. We believed this could permit us the versatility to consider holiday period at our comfort and never when it had been determined by our fixed strategy. We actually purchased extra factors to be certain that once we became older and into pension, we're able to appreciate our free time whenever we desired, whether it intended going for a three-day weekend, five times or perhaps a whole week. This worked nicely under Equivest, despite the fact that I had been unhappy concerning the booking fees. But we got around that by preplanning and arranging our period with one telephone call. We experienced no issues with Equivest. Actually.

Subsequently entered Festiva. I BELIEVED it was said to be a much better organization - no booking costs, extra qualities underneath the Festiva umbrella, easy online reservations and all that additional garbage we'd to sit down and pay attention to. "Need an extended weekend? Simply contact us 45 times ahead of time for concerns at any Festiva home." This is the greatest type of bull you have ever advised. Nowadays, once more, I named PRECISELY 45 times prior to my prepared reservation day, having DESIGNATED IT ON MY DIARY SO I'dN'T BE OVERDUE, simply to be informed - AS-USUAL - "I am sorry, there is nothing readily available for these times." The way the heck may the whole Peppertree Atlantic Seaside home be reserved towards the hilt the very first weekend in DEC??? Significantly??? After which she continues to inform me that Festiva does not possess all of the models. Travelocity possesses some, Expedia possesses some, blah, blah, blah. WELL THINK ABOUT THE PEOPLE WHO'VE OWNED ITEMS BEFORE THERE EVER WAS A "FESTIVA"??? Whois taking care of US??? This is actually the SIXTH time since July that I Have attempted to obtain a three-day weekend from Virginia to Myrtle Beach, calling 45 times beforehand as I was informed, simply to be told EXACTLY THE SAME darn point every single moment. Then she's the nerve to inform me when it had beennot for that others possessing models with the money-they commit, the preservation about the qualities might visit container. WE ARE paying you robbers over $1100.00 each year for preservation. Where would you log off attempting to make me experience THANKFUL that a lot of others are committed to your qualities today? Think about these people who served develop those models with this maintenance costs from two decades before? So then she informs me, "your absolute best guess is always to guide a complete week at the start of the entire year." EASILY DESIRED TO HAVE A COMPLETE WEEK I'd HAVE KEPT THE DARN MOUNTED WEEK WE'D TO BEGIN WITH.

So when I ultimately do obtain a reservation — NEVER the weekend that I'd like, actually — before my luggage strikes the ground among your repetitions is asking seeking us to sit down via an "operator's demonstration, therefore we are able to provide you current on all of the thrilling things occurring at Festiva." There is not really a darn thing that I do want to notice from you anymore. And would you really believe I'd suggest Festiva to anybody I understand or provide you with the titles of relatives and buddies to help you contact them??? WHEN HELL FREEZES OVER. I'dnot offend my worst foe having a Festiva suggestion. Whenever we were at Peppertree Atlantic Beach (ENJOY the resort; it is the Organization I've issues with) in middle-Sept, following the summer months AND NEVER the weekend I needed incidentally, having resolved for second-best AGAIN, I rode and measured the vehicles about the home. 68. Sixty eight. You will find more than 600 models on that home. And so I named the reservation point from my space and facetiously asked easily could easily get a last minute reservation at Peppertree Atlantic Beach. "No, sorry, all complete up! However, you often will contact Travelocity and purchase a three-day weekend." Please. Give me a rest.

Well, what about I provide you with all a rest. After two decades, I intend to market my Festiva account as quickly when I could eliminate it. Halfprice, fraction-price, I actually donot actually care. Both Hilton Vacation Team and Holiday Inn Vacation Club seem like champions, as well as their reputations makes yours seem like cow pies.

Please feel free to talk about my remarks with anybody about the Panel; since I intend to reveal them with EVERYBODY on the web.


Offender: Festiva Resorts

Country: USA   State: North Carolina

Category: Real Estate

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