My family and I travel to Edmonton and stayed in this home hotel for one night.in the room I lived there is a old bed with noise making mattress, The quilt was thin and havey. Because the bed was too bad for me to sleep, so i slept on the floor. The wehter was snowing but the room teperature was less than 10 Centidegree. My wife and I felt cold at night and could not sleep.in another room, my daughter was suffer, too. Because the other room was also cold. I talked to the owner about the situation and told them that we could not live anymore. They did not care how we suffer bur ask me for extral fee for their business loss. The two small rooms (one of the room with a bath room) took me Can$90 plus extral Can$50 for the business loss (I supposed to live ther for two noghts). As a result of the bad sleep, one of my ear is inflamed. I really feel bad about such a experience, since I received a low quality service but was overchaged the money. It is not fair at all.
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