In feb 09 my fiancee and i stayed at this motel dont remember the addy but is off hwy 84 near the ta truck stop, but anyways while my truck was in the shop i had to stay there and i paid for a week. When i did my reservation at 6:30 am i said i needed a bottom floor cuz of my dog. I was tryin to be nice by gettin a bottom floor due to my dog being HUGE i was considering other guests there. Well they told me my room would be ready at 12.. I went there at 12 and they said room wasnt ready they would call me when it was, now in the mean time its pouring outside my truck was already dropped at the shop we had nowhere to go, they said go hangout at the truck stop (which yes we could have no problem i am a driver BUT hello i had my dog and bags to stay there a week). So we ended up just walking around outside the hotel now at 2pm i called them and asked if my room was ready they still said no. So now im gettin mad i reserved this room at 630am... They said housekeeping was not done... C'mon everyone knows they had to have atleast 1 room done... So i called the 800 number to complain and sure enough i was in a room right away but they put us upstairs which i wasnt goin to complain much cuz we were soaked, but i asked when a room opened the next day can we move downstairs they said no... I just said whatever and left it at that. A few days later the heater went out in the room so i called down to the office to let them know and once again they said they can put us in another room but it would be a little while, i said ok... Well about 5 hrs goes by and still no room available... So now we are freezing in the room i kept callin to check on another room and they still say no rooms open... Well again i called the 800 num and they got me a room within mins... I went to get the other key and the girl told me we cant call the 800 num cuz it gets them in trouble and that i need to be more considerate of them... CONSIDERATE hell i think i been considerate but they just dont care. So i ended up leaving like 2 days sooner didnt get my money for those 2 nights which i didnt care but i did expect customer service to do something but nope... Now i stay at alot of motel 6 and never had a problem till wwe went to this one... Next time im in oregon id rather sleep outside on a street before i go back to that place... On top of it they have drug addicts living there...
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