This is what I submitted to the federal Trade Commission. I did tons of research on this company that took 598.00 from me on 2/18.
This company is a fraud. After the company took my money for the cancun vacation, I called and could not reach anyone. I then researched the company on the internet and found the following scam reports on the company which is now operating as www.CMBTT.com. I brought the vacation under sandos vacations.
See scam reports at:
/Travel-Services/Cancum-Mexican-Burea/cancum-mexican-bureau-of-trave-3B53B.htm, and http://usacomplaints.com/reports/0/412/RipOff0412367.htm, and http://cancun-hotels. Tripadvisor.com/ShowTopic-g150807-i8-k261694-o10-Travel_comm_industries-Cancun_Yucatan_Peninsula.html, and http://travel. Yahoo.com/p-reviews-388236-prod-hotel-action-read-ratings_and_reviews-i.
Here is the letter that I sent to the company:
Sent to website contact form: http://www.cmbtt.com/shop/contact_us.php? Action=success
Hi, I booked a vacation (confirmation number CT02180957) with your company and now I cant reach anyone. You charged my bank account for 598.00 on 2/18. When I called today (2/23/09) I was told to refax my signature for the payment form because it was ripped off during the fax. Yet, you charged my bank account for 598.00 on 2/18. This makes no sense. Your company appears to be listed on the rip off report as not legitimate. I have been hung up on several times. I would appreciate if you refunded my money immediately. I should not have to refax anything SINCE YOU HAVE ALREADY TAKEN THE MONEY FROM MY ACCOUNT after receiving the initial fax. Plus if I resend you my signature listed on the credit card reciept that a manager asked me to send in today from the phone number 407 472-6728 form, you could deduct more money out of my account.
On one scam report listed under ISPgeeks.com, the owner was listed of www.CMBTT.com:
Company Name: www.cmbtt.com
Cancun & Mexico Bureau of Travel and Tourism
Previous websites: sandosvacations.com, cancunrus.com
Known web registrant: Edward Turner
450 Pinecone Lane
Bagdad, Kentucky 40003
Phone listed in one scam report: 502 296-4950
Other associated numbers for this company: 888 318 0447,866-961 1819,407 472-6728. On february 23 a manager called me from the 407 number asking me to refax my debit card form with a signature. I didnt do this since they had already deducted 598.00 from my account. THis made no sense. She said half of the fax was cut off.
Fax where I sent the signed form for my payment of $199.00 x 3 for three people is fax number: 877-708-1730.
Please catch these people immediately. They are ripping off so many people and they keep changing their names. After researching the topic I found the following names for the same people:
www.CMBTT.com, cancunrus.com, sandosvacations.com, Cancun vacations. This is what all of the rip off reports have in common. They are all faxing the signed payment form to the same fax number which is 877-708-1730.
Please shut them down!
We should all file a class action suit on this company.
You can reach me at (REDACTED FOR SECURITY PURPOSES).net. Thanks! Concerned consumer who wants everyone to fight back!
Bohler
Powder springs, Georgia
U.S.A.
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