Complaint / Review
Spirit Airlines
Club Membership Fee Not Refunded After Same Day Cancellation

Okay, so this was partially my fault. I thought I was getting a 3 month membership. Turns out that was not the case. I canceled the membership the very same day I bought it and sent an email to the company to ask for a refund. Well, got an automated response but, 2 weeks later, had no response. Went back to the site, sent a second email. Again, automated response.

It has since been a week and I still have heard nothing at all about my refund. So now it has been almost a month and still nothing from this company. It is a shame because, in order to get their specially advertised prices, you must be a member. Pretty close to false advertising as they do not say in their emails that, in order to get the "advertised price" you must be a member. I am sorry I ever did this and probably will never see my $50 again.