Night shift rep "Raj" very rude and unprofessional. Always`seems very tired and depressed. Seems like he is very angry at the whole world.
I have stayed at this motel several times but never had a good experience, Infact he littarary yelled at me on top of his voice because I repeated my question for the second time about their plumbing problem verses room availability. With this PERSON "Raj" I have filed complaints couples of times but seems like the management is "in love" with this employee.
Though the owners seem to be very nice people and very professional, I'm puzzled to see nothing has been done against this employee.
On the contrarary, the employee who handles the day shift "Issac" is very professional and looks like very responsible individual. I have never heard him call me with my first name but "MAAM" verses this "Raj" guy, I have always heard him call me by my first name only. —This is just an example of one's professional attitude.
I really want my voice heard by ECONO LODGE franchise head quaters and something must be done to protect the reputation of your franchise. This is not just one person's voice but
(the word of mouth is stronger than a single ad)
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