Spirit Airlines charged me $59.95 for an automatic renewal for $9 fare club after my first year as a member, which I did NOT authorize. As explained to me by one of their customer representatives, this is another form of entrapment, as without signing the agreement, you are not allowed to become a member in the first place. There is no opt-out option and they refuse to issue a refund, even though I have cancelled my membership (in advance of the year in use) and within 1 business day of seeing the unauthorized charge on my card.
I neither want nor authorized this charge on Friday 09/21. On Monday 09/24 - I was informed by a supervisor Mr. Colin Woods and an Agent Cyrio - that there is NO WAY that I can get my money back. I have cancelled this unauthorized membership and was given a Confirmation number, but was told I could not receive the cancellation in writing and that even though I cancelled within less than 24 business hours from receiving the unauthorized charge, that I would not be receiving my money back. I have filed a report with the Better Business Bureau and Consumer Affairs, as well as asked my bank to reverse the charges. All this trouble, just because Spirit Airlines are thieves! I am writing this in the hopes that we can have a class action law suit and that consumers are aware of this SCAM by SPIRIT AIRLINES.
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