Go Relax Travel are thieves. Supposibly I won an all expense package to Puerto Vallarta on a radio station, that all I had to pay is 399.98 for paper work fees. My husband purchased it then he had second thoughts about it so half an hour later we called them back wanting to cancel the transaction and they said it was to late that they had already collected the money from my checking. I told them I was not interested and they still wouldn't give me my money back they said I would have to wait till I got a certified letter with the info and then if it wasn't what I wanted we could cancel. The same day I received this letter I called them back they told me all i had to do is fax them a written request for my refund and the reason. I faxed the letter immediatley that same day. A week later I got a call from them stating I wouldn't get my money back because I only had 7 days from the date of purchase to cancel. I ordered it on the 29th of July and got the letter on the 8th of August.By the time I got the letter it was too late yet they told me to fax it they knew what they were doing! Please consumers don't buy from these people. We need to get them off the air, and stop them from ripping other people off.
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