Usacomplaints.com » Traveling & Tourism » Complaint / Review: Aurora Motel And Cabins - Overcharged and refused to refund / Baited and Switched. #336146

Complaint / Review
Aurora Motel And Cabins
Overcharged and refused to refund / Baited and Switched

I booked an agreed upon price with Dan Foltz by telephone for a 1 BR furnished apartment for 10 days. When I got there, he was on vacation and a lady named Faye put me in a 1 room stinking filthy cabin with a toilet leaking out the bottom and a shower that had only scalding hot water. Both items they refused to fix. She charged me the 1BR apartment rate, over charging me by $69. When I pointed this out to her she refused to call Dan Foltz and "disturb him". I stayed because I had a limited budget.

When Foltz returned, after I had checked out, I called him and he agreed to refund me the $69. After 6 weeks and 6 phone calls to him with him assuring me he would refund my $69, he has not done so.in my experience and opinion, he is a liar and a cheat. Other cabins are occupied by full term alcoholics, and trash is overflowing and littered. My cabin smelled like an open sewer.


Offender: Aurora Motel And Cabins

Country: USA   State: Alaska   City: Fairbanks
Address: 2016 College Road
Phone: 9074511935

Category: Traveling & Tourism

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