Two years ago I purchased a hospitality industry special travel package from Holiday Travel of America. They faxed a flyer to the B & B I worked at which enticed me to call for more information. I called and was told that the package was $600 and for that low, low price I got all this: A video and booklet with tons of travel savings (basically you got hotel accomodations for free as long as you stayed a certain length of time), and because I was in the business they would send me 6 airfare vouchers for free airfare anywhere in the US.
I bought the package that very day for $600 charged to my visa. I was supposed to receive the package in a week. One month later, after several e-mails to Holiday Travel of America I was contacted and told that they had been bought by another company and moved offices and that my order had simply fallen between the cracks. I was to receive my order within a week. The package came in the mail and i quickly realized that those free airfare vouchers had been a scam. They will pay for your airfare to a select number of cities ONLY if you book the hotel through them and stay for at least a week.
At this point I just got over it and started planning my next vacation with their package. You were supposed to send in these cards with the destination of your choice and preferred travel dates along with $3 per card and they would contact you with your reservation information a few weeks before the trip. I have sent in 5 of these cards and have heard absoutely no response to any of them. It's been two years of contacting them by mail, e-mail and fax with no response.
I believe that I should get my money back. I paid for a service that I have not recieved after a lot of badgering to try and receive it! I don't want their services now I just want my money back. I still haven't heard anything back from them so if you are ever offered one of these "great" packages JUST SAY NO! They are on the web under holiday travel of america. The address is out of Carlsbad, CA. Their phone and fax numbers are 760-431-8600 adn 760-431-3131. You can also reach them by email at [email protected].
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