I thought I was getting a terrific vacation cruise, and when I went online to look at the cruise line, I saw the complaint site.
After checking out the cruise, I decided to check out complaint, and I was appalled at the number and type of complaints, so I decided to cancel my transaction with the cruise line.
Well, that was unbelievable. I was told that I would only get back half of my money. This was only a few hours after the original transaction.
What kind of a company is this?
Their business practices are terrible.
I have begun to rectify this situation by reporting them to the Florida BBB and my local BBB. I am going to report them to the State Attorney General's Office as well.
I also called my credit card company to have them file a dispute.
What a hassle this has been.
Do yourself a favor, find a reputable company that you call; not one that calls you.
Shame on you Ramada Plaza Resorts and Imperial Majesty Cruise Lines. Had you been reputable and refunded my money, I woulldn't be filing this report.
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