Flight No: CO449
Date of travel: 15 Feb
Sector: San Francisco (SFO) to Newark (EWR)
Confirmation #: CEJ8EF
Special Request: Asian Vegetarian Meal (AVML) which was confirmed
First of all, the crew informed me that the meal I had requested was not available and later agreed to serve an alternate meal.
- They served me some other meal (called kosher) with meat in it. Eating meat is totally against my relegious sentiments and in spite of explicit request, I was served the same.
- When I brought this to the attention of the crew, they were very uncourteous and rude. They went to the extend of almost shouting.
_ All they did was to tell me, in a rude and angry tone, to go and complain to whomever I want and threw one comments form at me.
When I fly business, I expect a decent level of service and very high level of courtesy from the crew.
This is the worst set of crew I have encountered in my 35 years of flying.
I was really hurt:
- due to this careless act from Continental Airlines.
- for making me travel on empty stomach for more than eight hours thus aggravating my stomach acidity level and made me suffer
- for hurting my religious sentiments (eating meat)
- due to the rude, arrogant, insensitive and uncourteous behavior of the crew thereby damaged my self respect in front of my colleagues
- for not fulfilling the promise of providing me a Asian Vegetarian Meal
- for not informing me of the unavailability of Asian Vegetarian Meal and failure to provide an alternative meal and
- for not providing me the value for a business class travel
I had written to them many times but there was a point blank refusal from the airline.
Request your help in compensating me for the above.
Thanking you
Sincerely yours,
Hariharan
Mumbai
India
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