Usacomplaints.com » Traveling & Tourism » Complaint / Review: Horizon Travel AKA Travel Club International - Ripoff. #158114

Complaint / Review
Horizon Travel AKA Travel Club International
Ripoff

My husband and I were called by Horizion Travel, a.K.A. Travel Club Internatioal Arlington, Texas and Tempe, AZ. To sign up for vacation discount travel offers. They promised a 6 day 5 night Royal Carribean, Carnival, or Noregian Cruise if we would listen to a 90 minute presentation.

We went to the presentation yesterday (March 11) in a group seeting with 15 or so other couples and were immediately set upon by 2 salesmen. We were asked if we had a major credit card (in our case our Visa debit card!) to bring with us. We were told that they give discounts to teachers and government employees (which me and my husband are)

After much pressure and enduring their closing techniques we agreed to have a look at their promised discount saving travel program (thinking we could cancel on are before 3 days - cooling off period) and they immediately processed our card for $4,073.00. It started out to be over $7,000 dollars but they kept reducting their price as time went on.

AFTER being charged $4,073.00, we were told we had to go into another office to pick up our travel information book and to sign our Purchase Agreement and Acknowledgement of Benefits and Services. With our salesman hovering over us and AFTER being charged $4,073.00, we discovered in the terms of the agreement that we could NOT opt out in 3 days and that we may NOT realize any savings on airfare, hotels, or car rentals, which contradicted the sales pitch. After a lot of back slapping, howdy partner, glad to have you on board, etc etc we drove back to our home.

When we arrived home we looked up the BBB and found one complaint there and then many on this web-site. We are very upset and don't know what to do. My father suggested that I call and ask for our money back, and then if that doesn't work send everything back and write a letter requesting the money and send it certified mail. Then possibly hire a lawyer. OR count our losses. Take the cruise (if we really get one at a discounted rate) and our $1000.00 in plane tickets they offered and then forget it ever happened.

Richard of Celina, we would love to hear what your lawyer has said. Is there anything in the law that will help us? Does our case have hope? Is it worth our time and money?


Offender: Horizon Travel AKA Travel Club International

Country: USA   State: Texas   City: Arlington
Address: 2229 Avenue J. Suite 105
Phone: 8176080022

Category: Traveling & Tourism

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