Complaint / review / scam report
El Cid Resort, Resort Com International
El Cid Resort, Resort Com International Fraudulent information and contract ripoff Mazatlan Mexico and

Complaint / review text:
My wife and I attended a timeshare sales presentation at the El Cid Resort in Mazatlan, Mexico while on vacation in October, 2005. We were told that they wanted to purchase our timeshare at another resort for the equivalent points it represented. We were also offered to purchase a timeshare at their resort from some of the net proceeds of the sale of our addition, we were told that the El Cid Resort could rent weeks of the timeshare we would purchase at their resort on our behalf for as much as $3,000 per week. This sounded like a good deal so we signed a contract to purchase the El Cid timeshare. We provided them a deposit of $9,000 by credit card charge. They used their billing compay, Rsort Com International to make the charge. We were told to forward copies of our time share documents when we retured home so they could perform a title search and the closing would be performed by a company called Resort Solutions, Williamsburg, Virginia. When we returned home from our vacation, we forwarded our documentation and waited for the closing. However, our attempts failed to contact the El Cid Resort by telephone and email. We decided to contact the closing company, Resort Solutions, Inc. Who told us that the El Cid is prohibited to purchase or rent timeshares, and our timesare was worth significantly less then what was indicated by El Cid. Also, Resort Solutions could sell our timeshare but for an additional $199 and it could take up to six months. We were shocked. Everything we were told by El Cid were bold lies and misrepresetatios. We contacted El Cid and indicated that we wanted to cancel the contract. They indicated that they wanted a total of $2,116.80 as reimbursement for the gift they provided us of lodging and all inclusive meals and drinks. The lodging was because they insisted we transfer to their resort for their convenience to sign documentation and the all inclusive was a bonus gift for completing the sale. We disputed the $9,000 amount to the credit card but they made a decision to allow El Cid the $2,116.80 to resolve the dispute. The credit card company advise us of another party that lost over $14,000 in a similar dispute with the El Cid Resort. We would like to know of other people that were ripped off in the same manner as we were to possibly initiate a class action against the El Cid Resort. Thank you for any assistance.

Contact information:

Offender: El Cid Resort, Resort Com International

Country: USA   State: California   City: San Diego
Address: 404 Camino Del Rio S
Phone: 8665527320

Category: Traveling & Tourism


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