I entered to win a free vacation, and when I was called about my winning ticket, I was told I had to make a decision on the spot, and had to pay an adminstrative fee if I chose to take the vacation.
After I had agreed to pay the small fee, I was later contacted and told that my "free" vacation would actually cost a starting fee of $400-$500 (they did not tell me about the extra fees that are incorporated into the package if I were to go on the vacation).
I paid the $400.00, and then was told by a friend that this was a time share deal, which I was not interested in.
I tried to cancel the vacation, as I thought I was in the cancelation bracket window.instead of receiving a full refund, the company took off several features of the vacation, and lowered the fee to $250.00. However, upon reading these complaints, I see that I could have still gotten my money back, as I had attempted to get a refund within a week of receiving the initial phone call.
Jason
Listowel, Ontario
Canada
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