Usacomplaints.com » Traveling & Tourism » Complaint / Review: MVI/mini Vacations - We are scheduled to leave in one week for our cruise and don t have our tickets. #152575

Complaint / Review
MVI/mini Vacations
We are scheduled to leave in one week for our cruise and don't have our tickets

We received a free two night cruise certificate by Mini Vacations from our bank. We booked a cruise on Dec. 15 with MVI Marketing for Feb. 16. Today is Feb. 3 and we still don't have our tickets. I have called several times since Jan. 13 but have only reached someone by phone twice. Each time I have been told that they are running behind on getting the cruise tickets out and I should be receiving them in 1 to 2 weeks. I tried all day today to get through, even calling the other office that shows up on the website in Sarasota. No one answered all day. I am beginning to wonder if I got ripped off my $400. I wonder if my husband and I will get to go on our cruise we have looked so forward to for our 10th anniversary.

Lori
Beaufort, South Carolina
U.S.A.


Offender: MVI/mini Vacations

Country: USA   State: Florida   City: Tampa
Address: 410 Ware Blvd. 9th Floor
Phone: 8136301841

Category: Traveling & Tourism

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