Usacomplaints.com » Traveling & Tourism » Complaint / Review: Agents Travel Network - Florida Passport - Florida Passport - Agents Travel Network ripoff. #136876

Complaint / Review
Agents Travel Network - Florida Passport
Florida Passport - Agents Travel Network ripoff

I recieved a call from a travel agency that offered a free 2 week trial period to join their company. Supposedly you were given a 3 night 4 day vacation package just for doing the free trial. If you decided that you weren't happy with the service then you were free to cancel and nothing would be charged to your account. The weird thing about it is that the sales representative already had my routing number and bank information.

When I asked how they got all of my information they told me that they were affliated with the internet company that I tried to use for my children to access the internet. The sales rep was a very fast talker and before I knew what was happening I had agreed to let them send me the free trial, because they had told me that it was a recorded conversation there was no way that they could fraud me with this and if I decided that I didn't want the package then nothing would be taken from my account.

I was given a 1-800 number and told to call and cancel through that number if I wanted.

I called and cancelled the trial offer two days after my initial call from this company. The person that I had spoken with was named Victor Vega. When I called the 800 number to cancel the trial I got a recording that asked me to enter the my phone number, after doing such I was asked if I wanted to cancel my FREE trial offer. I said yes and the recorded voice said that my cancellation had been confirmed and no money would come out of my account.

2 weeks after this cancellation occured my bank notified me that I had not had enough money in my account when a check came through for the amount of $149.00 so I was being charged a $30.00 Non-sufficient funds fee. I called the number that was given to me again and was yet again given a recording that said my cancellation had gone through.

I then tried to call and speak to a representative of this company and was immediately put on hold and left there for 20 minutes at a time. I repeated to make this call on 3 different occasions and every time was put on hold and left there.

I had my bank get a copy of this check that they put into my account and the same day that we were getting a copy of this check for $149.00 Florida Passport administered another check to my account for $59.95. Thus causing me to have my account overdrawn by $158.95 due to the 2 checks and NSF fee's and overdraft fees that were applied to my account.

I never authorized this company to access my account and now that they have all of my information for my account the only way that I can get my money back and be free from the headaches that this company has caused is to fill out an affidavite and wait 5 days for the bank to reissue my money to me then I have to close my account and open a new account. All because this company enjoys frauding people and getting all of their money, it doesn't matter if you are poor, rich, old, young, or a single parent with only one income. They will get you any way that they can and cause you a world of trouble and anguish.

I am afraid to use my checking account because Florida Passport keeps going into my account and sucking it dry. They continue to put you in the hole and there is nothing that you can do to prevent it from happening to you. I want this company to pay for the damage that they cause to people. I am a single mother of 2 kids that I support virtually alone and now I have to look over my shoulder at every turn financially due to the low-lives that run this SCAM. I want to have all of my money returned to me and any compensation for the pain and trouble that this suppossed company has caused me.

Denise
Ellenwood, Georgia
U.S.A.


Offender: Agents Travel Network - Florida Passport

Country: USA   State: Florida   City: Largo
Address: 8601B Somerset Drive
Phone: 8008539982

Category: Traveling & Tourism

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