Usacomplaints.com » Traveling & Tourism » Complaint / Review: Ramada Plaza Resorts - Ripoff - all you can do is laugh it off!. #126482

Complaint / Review
Ramada Plaza Resorts
Ripoff - all you can do is laugh it off!

I just went on ther ft. Lauderdale, orlando vacation. So, here is the deal. If you are really screwed like me, and there is no way for you to get your money back, here is what you can do to make most out of your trip.
- If you B*ch enough, they will upgrade your package. I got a free extension from 1.5 year to 3 years to use the vacation. The upgraded my cuise cabin to sun-deck (outside cabin) which is all the way at the top level. Gave me free meals (which is useless cz the food sucks and you can't eat the same sh*t every day) for the entire florida trip. Upgraded my rental car and gave me a free companion fare voucher. Now here is what I wish I should have asked for.

They have a hotel that's right on the beach and they charge you another $150 for upgrade (there is no way I was going to pay that), but I found this out after I made my final payment of $698. Don't give up, keep arguing with them, and don't accept anything they give you. If you keep saying no, they will keep throwing more and more things in for free. Just stick with one thing, you want your money back. To get all these things for free, I did end up calling about 3-4 times and spent about half an hour on phone each time. But hey, if you get these things for free, it's worth it.

- They customer service will tell you that you can re-schedule your time share tour after you get there, when you check-in. WRONG: you can't. You have to take it on the second day, at the time they assign you, so be prepared for it.

- We got out of the time-share in about 2 hours and 15 mins (which I didn't want to go to, but i am happy after reading howmuch time others had spent). On your bourchure, when you check in, it say that you don't have to stay there for more than 2 hours. As soon as you get there, tell the person that you are not trying to be rude, but you have friends waiting, and you are goanna leave in 2 hours, whether they can finish their presentation or not. Keep reminding them, after an hour and when they have 1/2 hour left. That puts pressure on them and they speed it up. After 2 hours just tell them you are leaving and they call their manager and all the stuff, but just tell them you don't have time and you have to leave. They have to give you your Cuise passes and let you go. They will ask you take the tour in Orlando, but remember, you don't have to take one.

- Finally, sorry, you're screwed and you know it. So curse and fight with them as much as you want before you take the trip. Once you are on the trip, enjoy it. You already know you got screwed, so make the best of the situation. Honestly, I know I got screwed and spent more money than I would have taking a normal vacation (w/o this crap), Me and my wife enjoyed it cz we were ready for the worst and didn't worry about it once we were on the trip.

Good luck... And make the best of it.


Offender: Ramada Plaza Resorts

Country: USA   State: Florida   City: Ft. Lauderdale

Category: Traveling & Tourism

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