I called 2 May to cancell a reservation for 17 June - 22 June due to I will not recieve the time off form my employer. I was unprofessional serviced by "Warren" a "Manager" Hanging up on me more than six times, being accused of "yelling" at them.
I paid for this trip on 31 March of $198 over the phone. With time until Sept. 2005 to use. No representive every voiced their will be "No Refund".in fact the Terms & Conditions never metion the words "No Refund."
I am not in the position to loss $257.00 less the fee for cancellation. All i want is a refund of the funds less the fee for cancellation. The terms read 7 days notice. I am giving them One month & 10 days notice.
The final payment of $58.00 was paid the late fart of April. The refund should be granted.
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