Not very dependable. I booked a trip for my son to return to his home in Stuart, FL from Orlando. I booked it around 6:00 PM and paid an additional $5 since it was within 24 hours and received a confirmation. The next day we arrived at the pick up point about 20 minutes prior to the pick up time and waited. The shuttle never arrived and the first person that I spoke to had no answers and offered to call me right back, never did. My second call just led to apologies but no solutions other than for a pick up the following morning and could careless that my son had nowhere to stay that night.
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