They have no sense of urgency to refund our money and still after repeated emails and calls still now refund. As of Monday they were supposed to be "mailing a check" and we still have not received it. This company is a joke. They are rude, uncaring, unreliable, and dishonest. They cancelled by a text message at 6:30 in the morning, 15 minutes before the bus was scheduled to leave. And made a smart a* comment after the cancellation text that we will get refund. Really then where is it at??? They kept saying they sent it through their merchant but it took over a week for them to even try to contact their merchant then said we dont know why you dont have it and will mail you a check which we are still waiting. Only a few days left if we dont receive check we will contact lawyer.
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