After booking a week in advance, traveling at 4am from Robert q shuttle service in london on for a 9:58 am flight on Monday two weeks ago I was right ready for my flight at 9:58 am. This flight was delayed due to "weather". There was a bit of fog. We heard flights taking off, other airlines were leaving the ground, by 10 am I could hear other aircraft landing as well if not the entire time. We were informed the aircraft could not land and it was diverted to Cincinnati instead of landing in detroit. We waited, we were told it would be delayed until 11 at first, then 12, the staff at dte called to try and get information, they did not know what was going on. We, the customers, waited patiently. They told us every hour that it would be here one hour later. Finally, after batteries drained on all electronics, 30 mins free wifi time well up, some of us sleeping, grabbing some overpriced airport food at our expense, children getting cranky, parents getting equally upset, at after 4pm we were told the plane was leaving Cincinnati.
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