I just booked a flight for my elderly mother to and from Sarasota, Florida. I received an email confirmation, but was not allowed to choose a seat when I had just done so for myself with United directly. Then I received a call from them early this morning, asking me to call back to confirm. Within minutes, I have called back 3 times - "Closed!" at 8:30 A.M.! I should have known when I scrolled down through the state listings and found "Indiana" typed "Indiania!"
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