I bought a broadband wireless from Cricket on the 800#. At that time, I needed to prepay one year value of support when I had financing that must be invested. I had been informed that I'd need to visit a nearby organization shop to get this done. I had been also informed that I'd obtain a bill & verification em'd in my experience that evening (6/6). I rec'd the device as guaranteed on 6/8, but no bill within the container or in my own em. I visited the organization shop today to cover the extra 11 mos of support & requested when they might produce me a bill. Their solution was no, that since I have made it happen within the telephone/online that I'd have to backtrack. I called the 800 # and was handed the client assistance point, which there's no individual to keep in touch with if you don't have #is that used to do not need in my own ownership. I subsequently found another telephone # & named it simply to be informed that I ought to visit the shop that I visited earlier because they might produce a bill. I told them I Would attempted that & that did not work. Then they described the issue will have to be increased & that somebody might react to my demand in 24-72 hours. I discussed that used to donot have that type of time & requested to talk to a boss. I was informed there is no body I might consult with & I Would have to delay, that will benot a choice whilst the cash works out tomorrow. What type of trick would not leap in the opportunity to get $1,000 upfront due to their support! I'll now be eliminating my service that I never got to make use of due to the shotty, non existent support. I'd never conduct business with this specific organization again & I recommend that no body else risk themselves to these beginners aswell.
0 comments