Usacomplaints.com » Telecommunications » Complaint / Review: Cricket Wireless - No customer service available. #578127

Complaint / Review
Cricket Wireless
No customer service available

I've been a person of Cricket conversation for nearly annually 5. The initial cost that I designed to the organization was an electric funds move from my lenderis online billpay solution. Cricket dropped my cost, and also the first I understood about this was they'd my support turn off. After I visited discover what occurred, I had been informed used to donot spend my statement. I showed them my bank claims, and was informed they needed to "examine" where the resources choose to go. Meanwhile, my support is down, and that I desired it back on, and so I visited my lender, described that Cricket had dropped my cash, and ended the funds transfer. I instantly visited the Cricket site and settled my statement there. I still needed to return to the Cricket shop to obtain them to remove the 15 dollar charge for needing to remove my support before they'd change my phone back on. But since then, I've been refused customer support through their telephone contact facilities as well as their site. The one thing I WILL do is spend my statement. After I contact their 611 quantity, I'm informed they can't access my consideration which I'll need to get into a Cricket shop. After I visit the shop, I'm informed that since I have can't contact the 611 quantity the contact heart may be the only organization that may repair the problem. I'm obtaining the run-around from everybody, also the supervisors. I had been informed this problem might instantly solve itself, since I had been punished having a 6-month fee banner on my take into account PREVENTING PAYMENT ON THE CHECK. That will benot what occurred whatsoever. Therefore, its been over annually 5 later, and that I still can't make use of the customer support capabilities that are offered in my experience like a paying client.


Offender: Cricket Wireless

Country: USA   State: Arizona   City: Tucson

Category: Telecommunications

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