Usacomplaints.com » Computers & Services » Complaint / Review: Cricket Wireless - Unable to provide the services I paid fo. #637278

Complaint / Review
Cricket Wireless
Unable to provide the services I paid fo

I'd Cricket wireless websites. It had been a catastrophe right from the start. First, I told the woman about the telephone after I requested the support that I'd two computers they just delivered one device. I visited my regional store to buy the extra device. I'd an extremely weak-signal the very first time I attempted to make use of the support. After getting my notebook around my whole home and lawn it ended up I just had a sign within the farthest part of my yard. I returned towards the store and described the problem for them all-they stated was I ought to get one of these diverse computer. I named CS numerous occasions and each time the stated I ought to attempt shifting my pc to various areas, I described I'd previously that also it nevertheless did not work. Fundamentally a worker accepted they simply don't possess a powerful enough sign in my own region with no matter what I'd not have a signal. He also stated he'd record all that in my own acct. Which although the 3-day return interval have been realized by 2 times I'd be eligible for a complete reimbursement since I have have been dealing with CS from time 1. There is nothing they or I really could do to help make the support function. Nevertheless, after I visited the shop they declined. Therefore in the shop I named CS who currently transformed their tale and stated I really could not need a return. After numerous calls to CS and Cs returning and forth concerning the refund they once more assured me I'd obtain a complete refund. I return to my local shop where the supervisor highlights on her pc the records that state I'm certainly eligible for a complete refund. But she can't provide me a reimbursement at her store since it isn't a complete support shop. (yeah right). I should proceed 40 kilometers away to some full-service shop where she assured me I'd don't have any issues. I reach the (full-service) shop simply to be informed that there's no shop that may return my cash, that discounts should be completed by telephone. And also the records having said that I had been to get a complete reimbursement had mysteriously vanished from my bill. (I realized I ought to have experienced them produce the display at my local shop). After which her just additional recommendation was to get hold of the EEE subsequently she simply quit. I approached the BBB and offered them my declaration, then your Cricket store supervisor at my local store offered her statement by which she not just lied about her claims in my experience and future appointments towards the shop, however proceeded to create things up that never occurred. Cricket Inc., likewise proceeded to consider well beyond 60-days to provide their reaction to the BBB. They refused my request a reimbursement as well as their cause was over 60 times had approved because the purchase. Well, I suppose they do not examine their documents really well when I had previously submitted a with my charge card organization plus they had acknowledged my acct. For the whole amount.


Offender: Cricket Wireless

Country: USA   State: California   City: Porterville

Category: Computers & Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google