Usacomplaints.com » Telecommunications » Complaint / Review: Time Warner Cable Internet - Service. #734845

Complaint / Review
Time Warner Cable Internet
Service

On September 1, I called into stop Showtime and obtain directions for eliminating our support because of slow Internet rates. They accepted they had me about the cheapest quality strategy which easily might contemplate remaining, they'd update me to helpful Web rates and decrease my regular charge. I had been told somebody could be at my home from 1-5 on September 9th. I waited below all day long and lastly named at4:30. They never place in the request present day day. They place it set for next Wednesday instead. No notice. No-call. Nothing. The repetition created an error also it was "simply sad". The acknowledged me $25 for that trouble that will be laughable. They'd not get somebody out faster and declined to provide me-any option in case the specialist does not show again. Why is things worse may be the proven fact that each time they've emerge, they've possibly been a no show or overdue. Whenever we had the service-first mounted, they did not appear until 11:00pm during the night and that is directly after we needed to contact numerous occasions. They delivered us a fresh person who we'd to assist using the mount. I'd ABSOLUTELY take a look at another supplier/companies if feasible in your town. They're potentially the toughest organization that I Have ever endured support with. And yes, we're calling to obtain estimates on additional providers beginning Friday, but thought we may aswell allow them emerge on Wednesday in either case even though they required when we ought to decide to stop support, to please possess the courtesy to do this before the visit. Truly???


Offender: Time Warner Cable Internet

Country: USA   State: Texas

Category: Telecommunications

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