Usacomplaints.com » Internet & Web » Complaint / Review: Qwest - Everything. #445308

Complaint / Review
Qwest
Everything

We shifted and went with qwest, primarily for Sunday solution. It required numerous phone call simply to obtain the three solutions requested, telephone, web, and DirectTV. After eventually obtaining all providers requested, it required three months simply to get our telephone number ported over. Lastly we'd all providers requested and operating after which the very first statement arrived. Which was a headache inside it home. I'd to contact after getting a statement each month for eight weeks to obtain the statement right. The telephone support was transformed numerous occasions to be able to find a very good choice and cheapest service possible.

Later we'd to maneuver and were still in agreement with DirectTV and qwest for that three providers. We'd have transferred our providers to the new home, however they didn't supply web at our new area. We chose to stop the three providers. Qwest didn't cost a termination charge, simply because they don't supply the service (mentioned several period with client service), however we've to pay for $75. Oo to stop with DirectTV, despite the fact that we'd the three together to conserve money. We've obtained several calls from DirectTV about gear that they're getting us for, despite the fact that they obtained everything prepared. Today we got a statement from qwest about eliminating our support. I named several, many occasions to ensure this wouldn't be considered a challenge. Customer support is completely horrible and just available when most people are operating. I'll understand this all solved, however the period of time that I've invested coping with qwest makes me feel more experienced in them than their repetitions. I'm so happy to become from under their solutions. If you should be actually considering switching to qwest, I'd suggest doing anything-but that, even when it might charge a bit more. I hate qwest.


Offender: Qwest

Country: USA   State: Colorado   City: Littleton

Category: Internet & Web

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