Usacomplaints.com » Telecommunications » Complaint / Review: Verizon Wireless - Ait and switch - deceptive offers. #704214

Complaint / Review
Verizon Wireless
Ait and switch - deceptive offers

I've only finished a two-year agreement to get a cellular net system with Verizon Wireless, and we'd chose to change to nearby DSL simply because they provide quicker web, and in a greater cost than I cope with Verizon. The client support representative questioned why I had been disconnecting, and that I told him better pace for significantly less cash, and informed him the 38. Money price for 3.0 Mbits rate. He explained, they've a present present that I will get 3 GB for $35.00 per month, however it might have a 2-year dedication, and fresh system which may charge me under-50 bucks.

We closed our contract 2 yrs previously for 59.99 per month, having a 5GB limit on information, and our typical was 2.7GB a month We discovered the support accessibility great, the pace about the sluggish part, but liked having the ability to bring our link everywhere.

I decided to the brand new cost, so that as quickly because the gear came, I triggered it. Within this cargo was a list that confirmed the 3GB for 35 present, therefore clearly it had been great, and that I did not provide it anymore thought. Till I came across I had been being charged 59.99 per month, on the new agreement, that I'd decided to by initiating the unit. I named, and was informed the 3GB for 35 had terminated before I triggered, and there is nothing I really could do... Of course if I disconnected the unit I'd be charged $175.00 early termination charge. I told them which was not reasonable, not right, which I'd protest it. Our advice: this can be a baitandswitch method, and it is illegal. They previously attempted this on me in November having a smartphone. Therefore jot down every broker you talk to, every present, and depth everything carefully! There has to be many people spending up or they'd not be this silly! Buyer beware!!!


Offender: Verizon Wireless

Country: USA

Category: Telecommunications

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