Usacomplaints.com » Telecommunications » Complaint / Review: Verizon Wireless - Fraud. #679739

Complaint / Review
Verizon Wireless
Fraud

I obtained a mobile call from UCB to get a selection.

The broker explained that I owed a debt to Verizon more than $600.00. I told the broker repeatedly she'd the incorrect individual but she was really prolonged to the stage of nuisance and lastly risks concerning my credit history. I originally thought it had been a fraud but because the broker appeared to have my social protection amount I named Verizon. Two annoying hours later, after talking with many "customer support" brokers and administrators and being used in many "move the dollar" divisions, non-working, wrong figures and extensions, I then found out that on October 1 an order for three telephones was positioned via "tele-sales" with my title and social security number. The three telephones were never delivered and support never triggered since "the tackle didn't take a look at." This really is based on a Verizon boss from the title of Ms. Harris. She'd no description what sort of cost of $552.14 gathered for telephones which were never delivered and support which was never triggered. Ms. Harris recommended I contact Verizonis Scam Division 24 hours later. I'd previously talked to some person for the reason that division, before it shut for that night. This individual explained it had been "outside selections" and had nothing related to scam! I named the Scam Division the following day and needed to keep a note. Nobody called me back. I called again and talked to Nick. He didn't appear to such as the concerns I'd about that deceptive purchase and accused me to be "combative." He offered me details about the initial purchase which was not the case. He did, although reluctantly, show he might look after the issue.

After I put up with Nick, I approached "Wirefly" and was amazed to discover the unique purchase have been flagged by them as possible scam. Verizon, nevertheless, proceeded with-it after "the tackle examined." It just happened to become the handle of 1 of the neighborhood Arby's eateries in Heber City. I've no idea what type of a creditcheck was done. Although my title and social protection number were utilized, the day of delivery and tackle were wrong. Nick explained no creditcard info was needed using the preliminary purchase since there is "free" and that's wrong. Charge card info was supplied with the purchase. I believe the charge card didn't take a look at both. The day of delivery is incorrect, the handle is incorrect, charge card data is incorrect. I actually donot understand what makes anybody believe the remainder of the info is appropriate? I would like to speculate, the one who put the purchase never named to ask about his/her telephones? What're the probabilities this can be a genuine deal? I don't understand what Verizonis plan is, or if there actually is one, regarding possible scam. It appears tome that Verizonis Scam Division must have examined this deal. When they did, they require instruction or teaching.

I'm not particular if, when and just how this purchase was associated with me and my bill. The underside line is Verizon offered my own info to some variety company without research.

I had been broken twice, once by somebody doing identity theft and also the second-time by Verizon, who offered my own info to some collection company.


Offender: Verizon Wireless

Country: USA   State: Utah

Category: Telecommunications

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