Called a phone number for a contractor and was linked to Service Magic. After working with them to send people out so i can get quotes on a siding job, windows, deck, and many others. That same night my wife got a call from a person that couldn't speak English and was claiming he was from Service Magic, Or maybe Service Magic gave him our number to call us for a job. Well after about a minute or so my wife was feed up b/c she had no clue what Service Magic was and what this guy was trying to sell her. Since the ph# was unavailable on caller id. This gentleman just couldn't speak a word of English. So that just set her off. After I explained to my wife what Service Magic is about. She got pissed that service magic gave our number to this type of company... How can we have work done, if we can't understand what they are selling? Just doesn't make any sense... It's like they gave our number to anybody.
Then we had a siding company come today and explain to me after he was 30 minutes late that the estimate he's giving me will cost $100.00. When I spoke to the contractor the day before they said it was free. And Service Magic was told I was looking for companies that provide free estimates. So today was a waste having contractors from service magic spend 2 hours at my house and not give me a written estimate and wanted to charge me for it..
Also, I'm having problems with the contractors complaining to me when the show up and ask how many other contractors came out for bids on this job b/c i used Service Magic. I don't think they should even ask that type of question.
So after about 4 contractors that i spoke with that Service Magic provided. Only one of them has been professional and I would even consider giving the job. Since when I asked for his credentials he was more than willing to give me them and several references. Others just got mad, and said look at their website on the work they do and about their company.
Hope this helps you all out! And if you use this company you get better results. I will say the girl from Service Magic is very helpful, goes above and beyond getting me the contractors, But I just don't feel that the contractors they are sending are top-notch and I think most of what they are sending is anybody who is willing to pay Service Magics fees..
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