Numerous efforts to locate somebody at MTN who are able to really solve problems regarding my spouseis update to some Rim agreement have proven ineffective to express minimal.
Their site promises the next: 'MTN includes a committed group of specialists been trained in managing individual and corporate utilization of rim' and'... No extra information utilization expenses through the rim APN...'. Garbage. NOBODY at MTN appear to have any idea about their items and, like a company, they truly are significantly missing the support or even the 'supplying' thereof.
To date we've lost our period with experts who, despite encouraging free e-mail and putting a restriction on outgoing calls at our demand, we nevertheless obtained a statement of over R1000. Obviously it might come out cheaper to purchase from the agreement and transfer elsewhere.
Merely horrible and, as Iam due for an update briefly, I'll certainly be seeking to proceed to among their rivals after 14 years like a dedicated client.
I'd prefer to believe I might obtain a reaction out of this criticism but I really doubt anybody at MTN really care as their customer support is merely terrible.
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