I am very "UPSET" at Cricket because I have had problems in the past and yet having problems with "CRICKET CUSTOMER SERVICE." I called customer service at 1:10 pm (Memphis Time) and was on the phone until 2:45 pm when I finally talked to a representative. I was very UPSET and MAD constantly listening to the phone ringing and ringing and then it hangs up on its own and continues to do it. And then you know the whole routine once you dial the number again and again.
And I Know that was a "DAM" Shame to have to stay on the line that long to talk to a Representative. Cricket seems like they are not really concern about the customers and it a shame that you can't understand what the representatives are saying because it seems like all of them are "FOREIGNERS"
And can bearly speak ENGLISH. And after all of that waiting the representative did not help me at all. I should have been the customer service representive because I knew more than he did. I feel that they need to get "MORE TRAINING." I hope something is done to better the service and stop treating the customers like you all don't give a "DAM." But you want your money for the service. I will be concetering another service who I hope will present BETTER service.
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