Usacomplaints.com » Telecommunications » Complaint / Review: Conxtr - Telephone slamming. #525812

Complaint / Review
Conxtr
Telephone "slamming"

Observed a third party cost on my Qwest telephone bill for something called CONXTR. $14.99 for "vmail srv" I never registered for and had no idea about. Ended up I Would been charged without recognizing everything just how from July thru Nov! This can be a type of slamming I suppose?

The organization decided to a complete reimbursement and stop the consideration. I expected for evidence we would registered; they delivered an application that claims we closed up via an email including our name-but isn't our email. It appears like a or possibly large-produced email in my experience and also the entire issue smells just like a fraud. While about the telephone with Customer Support at CONXTR I repeatedly requested to talk to an upper level supervisor as well as for the contact info of the organization key; these demands were refused. I had been nevertheless guaranteed a phone from top administration the next evening. Unusually, Customer Support requested to get a diverse quantity to contact me back at. Why? Strange. Make use of the same quantity, I mentioned. 24 hours later, they quit me a note merely restating that my cash could be returned - no discussion with top management.

I reported for the condition AG and Googled around to locate I am not alone. There must be fines for this sort of factor!


Offender: Conxtr

Country: USA   State: Nevada   City: Las Vegas

Category: Telecommunications

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