Usacomplaints.com » Telecommunications » Complaint / Review: Vodafone - Terrible company. #517599

Complaint / Review
Vodafone
Terrible company

On the7/4 Vodafone cut my mobile off, dispite paying by Direct Debit and was up to date. I also have been with Vodafone since they started. They claim i owe them £777.56, i do not, my phone bill was up to date and had not missed any payments, Breach of Contract!

My 17 year old son had been to Phones 4 u and had, what he thought was the perfect contract for him, and i had to agree.in the first 3 mounths of his billing he found that they had put him on the wrong tariff and were overchargeing him. We went back to the shop and they said that this was the contract that he sighned up for. To cut along story short, they sold him the wrong contract, which thet admited, so instead of cancelling the contract, which they would not do, they tried to offer him £100 cash back, this he refused, now not only has my son not got a contract phone, vodafone are claiming the monies from me. All this dispite keeping in contact with Vodafone and letting them know what was going on with Phones 4 U. On top of that they cut off my own mobile phone, because of that, dipite not oweing any monies with my own contract phone. I now have to start court proceeding against Both Vodafone And Phones 4 U.


Offender: Vodafone

Country: USA
Site:

Category: Telecommunications

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