I did not know what this USBI charge was on my phone bill stating "billed on behalf of Startec, Inc." until I looked up all the people that complained about them usbi fraudulent charges. Those scumbags are scammers and are slamming people.
I already paid my July phone bill but didnt have a chance to go thru & verify all the charges. Good thing I did and caught this extra charge on my at&t bill. I do not know how they are able to double charge me on my long distance when I already have at&t for my long distance plan.
I called up usbi and was able to talk to a live person, however they would not talk with me saying I couldnt verify the info on my account which is bunch of baloney! I told them "Why are you charging me for long distance? I already have at&t long distance plan, you better take the charges off my account." They then transfer me to a different dept. Out in space, placed on hold and thats the last time you'll talk to a live person.
I even called at&t asking them about these fraud charges. I told them you better credit my account. I'll see if anything happens in a month or two.
USBI and Startec, Inc need to be stopped. I am filing complaints with FTC, BBB, Consumer Affairs, etc. They are thieves!
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