Usacomplaints.com » Telecommunications » Complaint / Review: Verizon Wireless - Security Deposit Not Returned. #484216

Complaint / Review
Verizon Wireless
Security Deposit Not Returned

Our criticism issues Verizon Wireless, as well as their insufficient returning security remains. I'd purchased myself a brand new telephone, and closed a brand new two-year agreement with Verizon in Oct/ November. I had been informed from the sales affiliate that I handled, when I settled all my expenses promptly for that first 12 weeks of support, that I'd get my safety deposit of nearly $200 delivered in my experience. Surprise surprise, this never occurred. Following a couple weeks with no indication of the check or credit to my consideration, I called-up customer support. Issues began happily enough, whilst the consultant I handled required along my info, documented the issue, and explained that their Treasury Dept. Might check out the issue, and all ought to be set. A few nights later I called back again to check up on their improvement when I was directed to complete. I had been passed down to some different consultant compared to one I had been about the telephone with before, and also the appearance of the discussion was different. I related the character of the final telephone call to her, and never much was achieved. She questioned basically had adopted the instructions the last person I'd voiced with offered in my experience. I informed her yes, whilst the only point I had been directed to complete was contact them back following a couple times. Abruptly, as it happens that I've to send them evidence the safety deposit was paid, and evidence of how it had been paid. And of course the truth that she was very rude in my experience within the telephone, and spoke in my experience the whole period like I had been silly. I find this to become completely absurd because the proven fact that I've an energetic consideration and telephone together to become evidence enough. I'dnot have some of that had I not settled the deposit. Should you choose to signal with Verizon, that weam not too certain I'm going to be performing again, anticipate to leap through hoops to really get your own cash back.


Offender: Verizon Wireless

Country: USA   State: Wisconsin

Category: Telecommunications

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