In early May, I approached Verizon’s Customer Support Consultant to stop my online-service bill. Within the subsequent month after I examined my phone’s bill declaration, I realized that I still get billed for Verizon online sites. I named the Bill/Request Customer Services Division and he moved me to a different division. I talked towards the customer support consultant and his Boss, plus they equally advised me they were not able to get rid of the costs. Their cause was since there is no report within the program of my termination; consequently, they're not able to do something for me personally. I told them that I talked to some Verizon’s Customer Support Consultant in May, which my consideration must have been ended. I shouldn’t be billed to get a support that I've previously ended per month before. After talking with them, I recognized that it had been not planning anywhere, which I had a need to talk to their supervisor instead. Sadly I wasn’t in a position to in those days but I'll afterwards. It's not my obligation the organization employed an inexperienced customer support consultant who's not able to do that which was required of her. I'm certainly not the main one to blame, and also the organization to get full liability for this chaos.
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