Directv
P.O. Box 6550
Greenwood Village, DENVER 80155-6550
RE: Bill # 45393022
Lately, I've turn into a target of the most recent fraud developed by Immediate T.V. The great ole baitandswitch then get an unsuspecting customer to come right into a deal deceptively, not recommend them of termination costs subsequently deliver them a massive statement plan.
I noticed an ad of Verizon’s which suggested that I really could obtain the web, telephone and satellite TV to get a low-low cost. This can be a backup of the advertisement:
I'd no indisputable fact that another organization, specifically Primary TV was involved with this bundle. Just after getting a bill for $200 did I contact and protest about being baited using the present of reduced costs after which changed using the real statement. I had been subsequently informed with a Verizon consultant that I'd to contact immediate T.V. To be able to inquire about specifics in regards to the satellite TV.
I did so contact and was recommended with a consultant the bundle that we have been designated could be about $94 per month, that will be significantly more than the sum total advertised price!!! I had been floored that such blatent theft continues to be permitted to occur and go unpunished. After discovering the regular price I instantly required to stop my support. The consultant attempted to market me reduced deals and after I adamantly declined, prepared the termination without informing that I'd been inserted in to a deal or that there will be a termination charge.
I'd no understanding of a firing charge till getting a statement within the quantity of $478. You’re organization may be the many shady company that I've ever endured the discomfort to be related to. I'll never suggest immediate Television to anybody and certainly will attempt my best to prevent everybody from acquiring support during your organization. I'm seeking the termination charge be taken off my statement instantly as well as for your customer support affiliates to create all potential prospects informed that they're getting into a deal which a termination charge applies when the support is ended.
I experimented with correct this case by calling your organization and was regularly informed the shady charge wouldn't be taken off my bill. I talked with Katie an operations supervisor who after informing me that she'd not aid me, disconnected the point, realizing full well that after I called back, I'd not link to an office that she handles. This is actually the toughest customer service encounter that I've actually experienced and am saddened from the state-of customer support.
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