If you should be contemplate ing Verizon, FiOS DO NOT. I activated in November and also have only issues. Their payment is crazy. I'm 3 moths right into a fight to obtain my payment proper, get the a few months credit I had been guaranteed and obtain them to prevent switching off my support.
So far as customer support, if you obtain a individual anticipate to be informed they flat-out cannot help you. I had been designated a individual consideration supervisor called Mark who I believed was cleaning issues up, but he's prohibited to keep in touch with me anymore. It should have anything related to him attempting to be useful and problem breaks. That be seemingly against Verizon's plan. Additionally, be prepared to notice from their selections division; nevertheless, they will not be ready to verify the problem you account.
If any attorneys are searching for a-class action suit. I believe you need to appear it Verizon FiOS. Simply take a look at all of the articles on the web concerning this issue.
FiOS like a solution is incredible. Verizon like a business is just a laugh. Stay with your present supplier. I'll be shifting back again to Comcast sadly.
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