I subscribed to the UNION TELECOM 's service in Nov'08 for calling India at 4c/min.in Dec'08 I was started receiving calls everyday about a pending bill of over $15o. After requesting them to send the bill several times I received it. I tally-ied the number of minutes UNIONTELECOM had charged me for against my Telephone bill from my phone line provider and found a huge discrepancy. According to the bill from UNIONTELECOM we had been charged for 2,898 minutes and there was no explanation for a $40 TAXES &OTHER CHARGES ITEM. We disputed the bill, the phone rep. Of the company started using bad language and started calling us day and night and we kept telling them that there was a problem with the bill as the number of minutes according to our telephone bill was 1867 minutes. Finally on Jan23’09 we offered to pay UnionTelecom 74.68 for the 1867 minute and get a refund of the deposit of 39.99. They took the payment of 74.68 and hung up. Upon calling back to cancel the account UNOIN TELECOM’s phone rep started abusing. We are trying to cancel the payment through our credit card company - but in light of the several complaints against this company we have also complained to the FCC to take appropriate action. PLEASE PROTECT CONSUMERS BY INVESTIGATING UNION TELECOM USA.
Web-site of the company:
Www.uniontelecomusa.com
See http://usashameboard.com for complaints against this company:
Http://usashameboard.com/complaints/union-telecom-service-c39963.html
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