Usacomplaints.com » Telecommunications » Complaint / Review: Alltel - Auto bill pay/wrong date. #400745

Complaint / Review
Alltel
Auto bill pay/wrong date

After my spouse was let go from his work I had been having difficulty spending all of the expenses. 30 days I realized I had been likely to be late spending my statement and so I named customer support and put up a computerized bill-payment out-of my banking account. This part of the phone call was documented. I mentioned I needed the statement removed from my consideration about the 16th of the month for that month. About the 8th of the month my banking account was within the damaging since Alltel had removed the cash. I named and also the monetary boss mentioned it had been Alltels error and also the cash could be in my consideration iin 24-48 hours&think about the financial institution costs? I had been advised I'd need to send my declaration in ask them to evaluate it and that I might have a compensation in my back consideration in 7-10 business days after examined. Thanks a great deal Alltel, my banking account isin the damaging, wish I dont need gasoline within the next couple of days! I approached Samuel Jefferson, a title and quantity I came across after looking "alltel grievances" on the internet. He's the Government of Client Relationships and his immediate range is 501-906-7318. He was good but explained the same, thats all-they may do — perhaps the repetitions ought to be a bit more cautious with client bank balances.


Offender: Alltel

Country: USA   State: North Carolina

Category: Telecommunications

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