Usacomplaints.com » Telecommunications » Complaint / Review: Alltel Wireless - Over charging and bogus charges. #427341

Complaint / Review
Alltel Wireless
Over charging and bogus charges

I closed a deal with Alltel for my Boy and Child-in law to possess mobile phone support with Alltel many years ago. The issues began when Alltel began over-charging on the claims. Alltel had included phony costs with their statement they had no idea what these costs were for. Their telephone bill went over 600.00 bucks in September. After I named and questioned what these costs were for, Alltel couldn't tell me something. That the costs were theirs plus they needed to be compensated. I requested Alltel to place a hang on their statement till they might have it reduced some, the woman from Alltel explained that they'd do this. I requested the Alltel consultant if anymore costs could be added for their consideration and he or she explained no further costs could be included. Well, in November my Boyis Alltel bill had gone up over 1100.00 bucks, despite the fact that Alltel had disconnected my Boyis mobile phone support in September. After I named to try and solve this clutter, I had been wondering questions about my mobile phone bill and also the Woman from Alltel hung-up on me, and so I called back and wound up speaking with 3 folks from Alltel and not one of them desired to keep in touch with me concerning the consideration or reply some of my concerns. Alltel service reps served as though they didn't understand something concerning the mobile phone support. Alltel had switched the consideration to many debt collectors in November despite the fact that my Boy was spending a payment per month for them all-along. Our Boy was receiving 2 separate expenses from 2 various debt collectors along with a statement from Alltel each month. He'd no concept which of those businesses he ought to be spending, therefore he held delivering Alltel funds every month to Alltel. I called Alltel and requested them where the cash was heading that my Boy have been spending and Alltel stated they didn't know. And so I named the collection company that were bothering me and that I settled the statement to obtain those individuals from my back. I'd claim that people must avoid Alltel, simply because they will certainly over-charge you and there's nothing you certainly can do, but spend the statement. I still have no idea where my Boyis funds to Alltel went. I will just suppose Alltel was placing the cash within their pockets and never incorporating the funds to my mobile phone bill.


Offender: Alltel Wireless

Country: USA   State: North Carolina   City: Winston-Salem

Category: Telecommunications

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