They are always looking to nickel and dime. Bills never come in a timely manner, due on the 7th and late charge assessed on the 8th, no grace period. Very poor customer service, they won't give you a last name, no accountability and they never properly note your account. Have called many, many times about my bill not coming on time and it not being available online but they don't care, they just want your money or an excuse to charge late charges. There should be a law against no grace period!
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