Usacomplaints.com » Telecommunications » Complaint / Review: T-Mobile - Second Line Billed as Individual Line Long After One-Month Agreement. #357449

Complaint / Review
T-Mobile
Second Line Billed as Individual Line Long After One-Month Agreement

Recently we have gotten a new phone from T-Mobile that should have been a family plan but so I can get a bigger discount we agreed to pay 1 line as an individual line for 1 month and guess what up to now after how many months they been charging me the other line as an individual line so that's an additional 30 dollar monthly we call they always make a mistake and apologize for it. I said that feels like a conspiracy I'm losing money because your customer representative made an error informing us that someone call for our line to be separated Are we that stupid, to call them so we will pay more, they are a big company so I am not sure if they train their customer representative to made errors so the company earn more at the consumer behalf after all the charges that they normally add in a bill they still have to have trained people to make error and make them richer some more, I will never want to be a part of this company, its like a parasite sucking whatever it can suck, they always apologize but I am losing money for their errors, T MOBILE I am pissed and all will know.



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