Complaint / Review
AT&T Wireless
They buy out local service, charge higher rates to captive audience

We are stuck as customers in Juneau, AK, and have no choice now but to use AT&T, who charges us higher rates than our previous providers, and for services that were previously free.

Our previous providers, Dobson Cellular One (who were bought out by AT&T), provided free text messaging from their website. Additionally, with Dobson, a person was only charged if sending a text message from their phone, but the person receiving the text message was not charged. With AT&T, a subscriber is charged for incoming text messages, as well as being charged for sending text messages from AT&T's website. There is no reason a person should be charged for sending a text message from a website. I already pay a monthly cable internet bill, thank you.

AT&T is just another corporate giant, milking their customers for all their worth. There has been no added benefit from the takeover.