I bought Birch service because the salesman promised em that I could disconnect if I didn't like it. It turns out that the taxes were not included in the sales price as promised, so I fired 'em and went back to AT&T. They are trying to collect a $400 disconnection fee — I guess this is styled to make me want their service again?
Be careful with these guys — full disclosure is not one of their strong points. The collection agency is getting fairly aggressive as of today, so I am trying another direction to get my disagreement with Birch settled.
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