In November the manager at my business inquired Birch about installation of a telephone line. Birch failed to alert anyone of a line installation, so I requested the services of another carrier, since Birch failed to contact us regarding the install. I received a $199.73 bill from Birch for ...
Birch phone company called me to switch my home phone service. I was recovering from knee surgery and heavily medicated and did not realize what I was saying "yes" to. I was NEVER my intention to switch phone companies. As soon As I realized my mistake, I called AT& T and they ...
Birch called me multiple times to try to sell their phone service to me. Constantly telling me how much cheaper it will be to swtich. Asked me to switch over two lines and continued to quote me 39.99 plus taxes, etc... For both lines. Got my first bill and just realized that I am paying more than ...
I was called by a Birch Communication representative almost 2 years ago and after discussing the savings my business would save, decided to change from AT&T to them. I have had numerous internet connection issues which have caused me to (even though I still have to pay the internet fees) to not ...
I have been with Birch Communications for approx 6 years and have been a perfect client - always paying on time. On January 19th I canceled my service. Around February 20th I received my last billing statement (processed by them on 2/17) which showed I had a sizable credit balance. I waited several ...
Company called me out of the blue on Friday December 4th offering to lower all my AT&T phone and Internet services by a considerable 30-40% along with better terms. Obviously very tempting. I was given an ID# and was told I would hear from someone on Monday (Today) the 8th. With the implication ...