Usacomplaints.com » Telecommunications » Complaint / Review: Vonage - What a nightmare!. #241960

Complaint / Review
Vonage
What a nightmare!

I'd prefer to enroll a complaint against Vonage. I chose to vary from AT&T to Vongage exactly what a headache it has been:

I contact to transform my support seeking to truly have the same telephone number that they responded not a problem. The regular support might have been 24.99 plus duty by which I had a need to buy some gear so the program works. After transforming around I had been not informed that I Had a Need To possess a highspeed net to ensure that the support to function. I call around and also the online sites they suggest were excessively large including $89.99-$300 per month. I recognize at this time used to do not require the service, once the web price significantly more than the telephone service.

Therefore, I never deploy the unique gear to my phone-line (unique equipment price $9.99). I had been left without any telephone support, I attempted many time for you to contact and stop the service or even the switch-over I had been informed they couldn't consult with me they had a need to consult with my spouse. Our response was you didn't have to consult with him as you were transforming around, you didn't have to consult with him whenever you cost my charge card and money from my consideration that was not in my own spouse title. Therefore my spouse phone with me about the point and mentioned that people had a need to contact AT&T to obtain our unique quantity back and switch-over. I spot a phone to AT&T seeking to change for their solutions. Thru their legal support. On August 15 I obtain an email requesting that I create a cost of $34.44, and they have to debt my consideration, I WOn't create a cost for that following purpose.

1. You that the support which was in my own spouse title?

2. You cost my take into account the Gear ($10.00)

3. You debt my bill for $1.86

4. You WOn't consult with me after I required to change back again to AT&T

5. I never deploy the telephone gear to my telephone

6. I never make use of the support (due to the fact it had been not link

7. After thirty days you wish to cost me for support with OUR Charge Card.

I'm that it had been fake ad that they never stated that you required Large online sites to be able to be cost $24.99, they never suggested that you'll require online sites to ensure that the telephones to function.

I've never make use of this service after thirty days I still don't have vonage support.

1. You that the support which was in my own spouse title?

2. You cost my take into account the Gear ($10.00)

3. You debt my bill for $1.86

4. You WOn't consult with me after I required to change back again to AT&T

5. I never deploy the telephone gear to my telephone

6. I never make use of the support (due to the fact it had been not link

7. After thirty days you wish to cost me for support with OUR Charge Card.

I'm that it had been fake ad that they never stated that you required Large online sites to be able to be cost $24.99, they never suggested that you'll require online sites to ensure that the telephones to function.

I've never make use of this service after thirty days I still don't have vonage support.


Offender: Vonage

Country: USA

Category: Telecommunications

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